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Privacy Policy

1. Introduction

Solvix Solutions (“we,” “our,” or “us”) operates the website https://solvix-solutions.io. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Contact Information

Data Controller:
Solvix Solutions
Prishtina, Kosova
Email: info@solvix-solutions.io

If you have any questions regarding this Privacy Policy or your rights, please contact us at the above email.

3. What Data We Collect

We may collect the following types of personal data:

  • Comments & Forms: Name, email address, website, IP address, and browser information when you submit a form or leave a comment.
  • Account Data: For registered users, we store profile information such as name, email, and login credentials.
  • Technical Data: IP address, browser type, operating system, and device information.
  • Cookies & Tracking Data: Data collected via cookies for login sessions, preferences, analytics, and security.

4. How We Use Your Data

We process personal data for the following purposes:

  • To provide and improve our website and services.
  • To communicate with you, including responses to inquiries.
  • To detect and prevent fraud, spam, or security threats.
  • To comply with legal obligations.

5. Legal Basis for Processing

We rely on the following legal bases under GDPR:

  • Consent (e.g., for cookies, newsletter sign-ups).
  • Contract (to provide services you request).
  • Legitimate Interests (e.g., site security, analytics).
  • Legal Obligations (where required by law).

6. Cookies

We use cookies to enhance user experience. These may include:

  • Session cookies for login and authentication.
  • Preference cookies to remember settings.
  • Analytics cookies (e.g., Google Analytics) to track site performance.
    You can manage or disable cookies in your browser settings.

7. Embedded & Third-Party Content

Articles or pages on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves as if you visited the other website directly. These websites may collect data, use cookies, and track your interaction.

8. Data Retention

  • Comments and related metadata are retained indefinitely.
  • User accounts (if any) remain active until deleted.
  • Technical logs are kept only as long as necessary for security and legal compliance.

9. Data Sharing

We do not sell your personal data. Data may be shared with:

  • Hosting providers.
  • Analytics services (e.g., Google Analytics).
  • Spam detection services.
  • Legal authorities, if required.

10. International Transfers

If data is transferred outside the EU/EEA (e.g., to US-based providers), we ensure appropriate safeguards (e.g., Standard Contractual Clauses).

11. Your Rights

Under GDPR, you have the right to:

  • Access your personal data.
  • Request correction or deletion.
  • Restrict or object to processing.
  • Data portability.
  • Withdraw consent at any time.

To exercise your rights, please contact us at [Insert business email].

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised date.

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